Privacy Policy for ZELAS

Effective Date: December 10, 2024

At ZELAS, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our site.

1. Information We Collect

We collect two types of information from users: personal information and non-personal information.

1.1 Personal Information

When you make a purchase, subscribe to our newsletter, or contact us, we may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (credit/debit card details or PayPal account information)

1.2 Non-Personal Information

We automatically collect certain non-personal information through cookies and tracking technologies, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages viewed on our site
  • Referring websites or search queries

2. How We Use Your Information

We use the information we collect in the following ways:

  • Order Processing: To process your orders and deliver products you’ve purchased from ZELAS.
  • Customer Service: To respond to inquiries, provide customer support, and resolve any issues related to orders.
  • Marketing: To send you promotional offers, newsletters, and updates on new arrivals and exclusive offers. You can opt-out of these communications at any time.
  • Improving Our Website: To analyze usage patterns and improve the user experience on our website.

3. Cookies and Tracking Technologies

ZELAS uses cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality.

You can control the use of cookies through your browser settings. However, disabling cookies may limit certain features of our website.

4. Third-Party Services

We may share your personal information with third-party services for the purpose of processing payments, fulfilling orders, and enhancing our marketing efforts. These third parties are obligated to protect your data and are only authorized to use your information for the specific services they provide.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

ZELAS takes the protection of your personal data seriously. We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes to this policy will be posted on this page, and the updated policy will include the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please feel free to contact us at:

Email: info@zelas.site
Phone: +1 347-877-6762
Website: https://zelas.site

Thank you for trusting ZELAS with your personal information. We are committed to maintaining your privacy and ensuring a secure and enjoyable shopping experience.